Report & Labor Allowance Claim Procedures

American is providing to customers a $40 labor allowance to cover labor costs for each hydrant upper rod replaced under AFC's hydrant upper rod replacement program. To receive the labor allowance, you must complete and return to AFC a Hydrant Upper Rod Replacement Log Sheet. The Log Sheet requests your contact name, phone number, and mailing address, and information regarding the physical address or location of each hydrant rod replaced under the program. Check boxes are also included to identify the hydrant model type and the year manufactured. Each form has room to record the location of ten hydrants.

Please send the completed forms to American Flow Control Customer Service at:

AMERICAN FLOW CONTROL
CUSTOMER SERVICE

ATTN: BOB PATTON

P.O. BOX 2727

BIRMINGHAM, AL 35202

Please contact American Flow Control Customer Service at 800-326-7082 Monday through Friday, 8:00 AM – 4:30 PM CST if you have any questions, or if you need any additional forms.

AFC is a division of American, whose goal for 100 years has been to provide the public safe, dependable, high-quality products. In order to keep the high standards for which our company is known, we have undertaken to replace all hydrant operating rods in hydrants manufactured with cast dates from 1999 through 2003. We proudly stand behind our products, and will continue to deliver the reliable products and customer service that are the foundation of our company. We appreciate your business.

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